Capture Ballarat on Film

Terms and Conditions

Booking Terms and Conditions These terms and conditions form part of an agreement between Analogue Photography Tours (“we”, “our” or “APT”) and the guest(s) referred to in the booking form (“you”, “your” or the “guest”). 1. How to book You may check availability and make a booking through the Rezdy Booking site. Full payment is required at time of booking. Once your booking has been made, you’ll receive a booking confirmation email. By making a booking, you agree and accept our terms and conditions, including the terms and conditions set out in this document. If you are booking on behalf of another person, we rely on the authority of the person making the booking to act on behalf of any other participants on the booking and that person will bind all such participants to these terms and conditions. 2. Pricing The prices quoted on our website are the most current prices and are subject to a minimum number of 2 guests. The prices quoted cover (and only cover) the following: - Pick up at the meeting point as determined by APT. - Complementary roll of 35mm black and white film. - Hire of 35mm camera (extra cost at time of booking) - Instruction on basic camera operation and composition. - Guided and informative tour of Ballarat’s historical CBD. - Developing, scanning and postage for one roll of 35mm, 24 exposure black and white film. - Qualified and experienced photographer for the duration of the walk. Any other cost is to be borne by you. 3. Payment All pricing is in Australian dollars. Full payment is required at time of booking. Bookings are not confirmed until your booking has been confirmed by the booking platform. Payment may be made by Credit Card, Australian Debit Cards, PayPal, Apple Pay and Alipay. We do not accept payment by any other method, including cheque or foreign debit cards. All payment fees are subject to change. The payment fees specified on our website are the most current. 4. Cancellation by Guest If you wish to cancel your booking, you must notify APT in writing as soon as possible. Once APT receives your notice, cancellation will take effect subject to the following: - the date of cancellation is the date that APT receives written notice of the cancellation; and if the cancellation is made: - less than 7 days from the scheduled tour date, you will be charged 20% of the full tour cost with the balance refunded to you; - between 48 hours and 24 hours prior to the scheduled tour date, you will be charged 50% of the full tour cost with the balance refunded to you; or - within 24 hours of the scheduled tour date, no refund is available. No refund will be paid if you: - fail to arrive at the pre-arranged meeting place at the time stipulated by APT. - you voluntarily leave your walk after it has commenced, including (without limitation) for reasons of bereavement, injury or illness; or - are directed by APT to leave or not commence your walk in accordance with these terms and conditions. APT reserves the right to not provide a refund if you arrive on the day of departure for any walk with inappropriate footwear and are unable to join the walk (please refer to condition 7). 5. Booking Amendment by Guest If you wish to change your booking, you must notify APT in writing as soon as possible. Once APT receives your notice, the change will take effect subject to the following: - one amendment can be made to your original booking, up to 7 days prior to the scheduled tour date, at no cost. Any subsequent change up to to 7 days prior to the date the scheduled tour date will incur a non-refundable fee of $20 per person. - for booking changes made between 7 days and 24 hours prior to the scheduled tour date, there is a $35 per person charge to change the scheduled tour date; and - we do not accept changes to bookings within 24 hours of departure. Changes to your walk departure date, or transfer of booking to a different walk experience may incur additional costs payable by you for any difference in pricing. We will do our best to change your booking to your preferred date, but it may not always be possible. 6. Cancellation by APT All of our walks take place outside. Ballarat in all its beauty and history is notorious for its changeable weather. We will under no circumstance knowingly place at risk the health and well-being of our guests and tour guides. In the case of a Force Majeure Event (as defined below), we may need to cancel a walk with very little notice. In some cases, this can occur after the walk has commenced. If a walk does not meet minimum numbers, APT reserves the right to cancel the tour however, every effort will be made to consolidate numbers so that the scheduled tour will successfully depart. Your flexibility in this regard would be appreciated. If we need to cancel a tour for any reason, we will provide you with the following options: - we can hold a credit towards an alternative booking departure date to be used within 24 months, including a guarantee that there will be no additional charges for the future walk; - provide a replacement walk at a later date convenient to both parties; or - with the exception of cancellations associated with a Force Majeure Event (as defined below), we will refund your booking payment for the cancelled walk. Where your walk is cancelled by APT, we will not be liable for any costs associated with travel to and from the designated walk departure pick up point. 7. Footwear On all Analogue Photography Tours, guests are required to wear comfortable, fully enclosed walking shoes. In wet weather, water-resistant footwear is recommended. Open toed shoes, sandals and thongs (flip flops) are not acceptable on any of the Analogue Photography Tours. These recommendations are made in the interests of your safety and giving you the best chance to have the most enjoyable experience possible. 8. Privacy Any personal information provided by the purchaser when making a booking is collected for the purposes of assisting with contacting customers if required. Visit Ballarat may also use personal information for direct marketing purposes in its promotion of Ballarat and related events. Where such use is made, the purchaser will be given prior opportunity to ‘opt out’ of receiving further direct marketing material. 9. Photography Please note that photography may be taken during your event, please advise if you do not wish to have your photo taken. 10. Definitions “Force Majeure Event” refers to an event(s) or circumstance(s) which includes, but is not limited to, acts of God, natural threats (such as bush fires, impassable snow and unsafe sea conditions), fire, earthquake, flood, windstorm or other extreme weather events civil commotion, riot, blockade or embargo, breakdown, union dispute, epidemic, pandemic, lack or failure of courses of supply, passage of any law, order, regulation, ordinance, proclamation, demand, requisition or requirement or any other act of any government authority, outside of the reasonable control of either parties whether or not foreseeable, which renders performance impossible.